Giám sát điều phối

1. Manage a team of Data Entry Officer (DEO) and delivery team

2. Ongoing development of the team unit

3. On-going training and development of DEO and delivery team

4. Implement operations processes and procedures as defined in operations manual

5. Ensure that all staffs are adhering to the SOPs through routine audits & sharing the feedbacks as & when any deviations observed

6. For any deviations from standard, identify root cause, take corrective action

7. Monitor and control (pickup and delivery) PUD, plan and implement PUD routes

8. Coordinate with networks, analyze incidents, develop and ensure implementation of corrective actions in order to improve service performance

9. Maintain friendly and cordial relation with staffs, vendors and other external parties

10. Prepare Daily Productivity Report at the close of day.

11. Ensure 100% Proof Of Delivery (POD) have to collect and return Financial within a day

·         Knowledge of logistics & Freight business

·         Must have organizational, analytical, research skills, and planning skills

·         Accept to work overtime in needed cases

·         Motorbike is available

·         A conceptual thinker and innovative individual

·         Must be proactive and a team player

·         Must hold high level of Integrity and commitment to the company