[Grab] - Driver Ops Associate

• Monitor daily Driver Lounge work toward Grab partners (driver, partner).
• Implement QC by checking & terminating the partners in case of poor performance.
• Perform root cause analysis to propose action plans accordingly.
• Collect data, make reports: daily, weekly, monthly ... based on the request of the line manager.
• Other duties as required by the line manager.

Qualifications: College/Bachelor’s Degree.
Experience: no need
Excellent in Excel (Knowledge about VBA)
Strong communication skills (i.e able to provide both verbal and written confirmation in a clear and concise manner).