To keep up with our growth and ensure we are positioned for the future we seek to find a business leader who is driven by the challenge and committed to providing solutions through adopting and executing best in class business systems and a sense of strong teamwork and employee engagement.
Main purpose: We seek a strong and dynamic leader with the right skills, experience, and commitment to building a culture that delivers extraordinary customer service and guest experiences. A Group General Manager is the highest-ranked executive in an organization and is responsible for shaping the growth path of a company & takes major decisions for the success of a company. As the Group General Manager, your leadership and business acumen are fundamental to the overall success business and its operating outlets, as well as overseeing the expansion of the business and its capabilities.
Tribe Hospitality is a 7 years old hospitality business with 8 business units/ branded outlets and over 120 employees. We primarily operate in the premium dining segment within HCMC across a number of different cuisines and beverage-led concepts including iconic The Racha Room, Stoker Woodfired Grill, and Firkin to name a few.
What do you need:
• Extensive experience in multi-venue management, including yielding strategies and inventory management
• Guest experience and service focus outcomes with the ability to develop and sustain productive guest relationships driving loyalty and customer satisfaction
• Ability to communicate and articulate in an effective manner at all levels
• Ability to drive a strong and positive employee culture built on mutual respect and behavior that is welcoming, encouraging, and inclusive
• Proficiency in financial administration controls, budgeting, forecasting, and profit & loss reporting
• Ability to analyze, interpret and produce meaningful business solutions and strategies
• Provide a professional level of reporting to the Board of Directors on a monthly basis and hit KPIs attached to the role.
Primary Responsibilities
• Mentor and interact with members of staff at all levels to foster growth and encourage development among the senior executive team and all members of staff.
• Analyze and make a recommendation on the impact of long-range growth initiatives, planning, and introduction of new strategies and regulatory actions.
• Act as a strategic advisor and consultant offering expert advice on contracts, negotiations, or business deals that the corporation may enter into.
• Act as a strategic partner by developing and implementing the company’s plans and programs.
• Provide strategic input and leadership on decision-making issues affecting the organization; specifically relating to the evaluation of potential mergers, acquisitions, or partnerships.
• Evaluate the company’s financial, operational, and sales and marketing structures to plan for continual improvements and a continual increase in operating efficiencies.
• Plan, develop, implement and direct the organization’s operational and fiscal function and performance.
• Create, improve, implement and enforce policies and procedures of the organization that will improve the operational and financial effectiveness of the company.
• Work with the finance team to develop a solid cash flow projection and reporting mechanism, which includes setting a minimum cash threshold to meet operating needs.
• Communicate effectively and establish credibility throughout the organization and with the Board of Directors as an effective developer of solutions to business challenges.
• Improve the planning and budgeting process on a continual basis by educating departments and key members of corporate leadership.
• Develop credibility and authority for the finance leadership team by providing accurate analysis of budgets, reports and financial trends, and operational procedures in order to assist the BOD and senior executive team.
• Provide expert financial guidance and advice to others within executive leadership.
• Optimize the handling of banking relationships and work closely with CFO to foster and grow strategic financial partnerships.
