Guest Relations Supervisor

Providing engaging, sincere, personalized service is one of the ways our Front Office Colleagues are turning moments into memories for our guests at Mercure Dalat Resort. Be an ambassador for an exceptional guest experience as Guest Services Supervisor, where your passion for service will inspire your team and make our guests feel valued.

Excellent written and verbal communication, interpersonal and leadership skills
Passion for guest service
Ability to work cohesively with fellow colleagues as part of a team
Fluency in English, secondary language preferred
Ability to focus attention on guest needs, remaining calm and courteous at all times
Computer proficiency in a Windows environment (Word, Excel, PowerPoint)
Highly organized, results-oriented with the ability to be flexible and work well under pressure
Highly responsible & reliable
Knowledge of Opera System is an asset
Minimum of 1 year previous proven Seniority position or equivalent in a customer service industry
Must have the ability to handle a multitude of tasks and Guest requests
Strong interpersonal and problem solving abilities

Learning programs through our Academies;
Employee benefit card offering discounted rates in Accor worldwide;
Opportunity to develop your talent and grow within your property and across the world!;
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.

Cập nhật gần nhất lúc: 2022-05-25 04:53:03