(HCM) Head of Ecommerce

- Develop and document all eCommerce department functions, sub-functions, roles, and job descriptions

- Interview and make hiring decisions for the entire eCommerce team

- Define and develop core processes of eCommerce operations

- Work with the eCommerce Product team, Customer Experience team, Brand Operations teams, Marketing, Finance and Accounting and vendor(s) to lead requirements definition, prioritization, user testing, go-live and subsequent improvements of all eCommerce products (website, mobile app, additional related functions/products)

- Will be primarily responsible for overseeing and managing the ecommerce department of company with a significant online presence, to drive web sales growth, conversion, and improvements in the customer experience.

- Work with each brand management team to support brand performance on the ecommerce platform.

- Work with Marketing Department to develop and carry out the strategic online marketing plans for ecommerce.

- Liaise with the IT Application to develop and alter the website as needed.

- Strong leadership and team development skills with an emphasis on driving results through positive motivation and mentorship.

- Must have a minimum of 4 years of experience in e-commerce businesses with the majority in leading a department or higher.

- Ability to work in a cross functional environment (IT Application team, Merchandising, Marketing).

- A strong grasp of modern technology and digital tactics

- Strong focus on UX (customer first model of thinking).

- Strong leadership and team development skills with an emphasis on driving results through positive motivation and mentorship.