Head of Recovery Partner Department

FE CREDIT
Mức lương
cạnh tranh
Địa điểm làm việc
Hồ Chí Minh
Kinh nghiệm yêu cầu
5 - 8 năm
Chi tiết tin tuyển dụng

Mô tả công việc

OBJECTIVE
Develop the sides that conduct the extended recovery activities, manage their performance to meet the annual recovery targets
RESPONSIBILITIES
Planning/ Budgeting

Plan and monitor annual budget for contests, motivation, conferences and other expenses on extended recovery within budget.
Plan the development of extended recovery network effectively to meet the recovery target, monthly and annually.
Work with related departments, especially CS&A Dept., to forecast the inflow of accounts and the estimated target for the coming year and the monthly or each extended recovery sides and staff.
Design the monthly plan of actions for the Department with the assignment of recovery target and other tasks.

Policy/ Procedure

Build, develop and continuously ensure the efficiency of regulations, policies and procedures related to the management of recovery network.
Ensure the governance of extended recovery activities in accordance with the approved regulations, policies and procedures.
Design appropriate policies, procedures and processes which help to manage and motivate extended recovery sides.

System/ Processes

Implement as required and support the optimization of the automation systems and associated with business processes.
Participate in development of systems & supporting tools for Department.

Operations

Make suggestions with the planning of the incentives/campaigns to boost target achievement if required
Monthly review performance of sides conducting extended recovery activities, especially the strategic ones, and propose the continuity or termination of the agreements according to current policies.
Make proposals and get Board of Management’s approval for actions to deal with arising issues from sides conducting extended recovery activities.
Weekly review the MTW performance of the department as a whole, and highlight issues to sides conducting extended recovery activities in the preparation for the weekly collection meeting.
Based on the forecast of portfolio and target, work with the sides conducting extended recovery activities to design proper plans for at least three months ahead.
Track and update to the Board of Management of any running campaign, pilots and testing
Work with CS&A Dept. to develop the reasonable allocation and targets for sides that conduct extended recovery activities.
Weekly review the MTW performance of sides conducting extended recovery activities, discuss with related regional UH/ TL and communicate with agency management for any shortfall of the weekly target.

People Management

Coach and develop teams to ensure efficiency and continuous productivity improvement
Manage work assignment of Extended Recovery Department ensuring appropriate work assignment, smoothness and continuity of operations.

Reporting
Create and maintain a system of reports for tracking the performance of the department, of sides conducting extended recovery activities so that proper actions can be taken and/ or suggested to higher management if any (periodical recovery reports, ad-hoc reports on Recovery issue, etc…)

Yêu cầu công việc

EDUCATIONBachelor Graduated, major: Law; Lawyer certificate is preferred; Business Administration
EXPERIENCE

03 - 04 years in managerial position
Deep understanding of banking/ finance collection policies & process
At least 06 - 07 years working experiences in Recovery management position for Finance - Banking institutions.
Had experiences in working with Agencies is a plus

SKILLS

Leadership
Result oriented
Strong stakeholder management
Work under high pressure
Strategic thinking
Business Acumen
Proficiency in Microsoft Office software
Strong communication
Fluent in both Vietnamese & English
Attention to details
Strong negotiation
Problem Solving

Quyền lợi

Chế độ bảo hiểm
Tăng lương
Laptop
Đào tạo
Chăm sóc sức khỏe
Phụ cấp
Nghỉ phép năm
Phụ cấp thâm niên

Cập nhật gần nhất lúc: 2022-01-04 18:13:03

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Quy mô: Trên 1000
Trụ sở: Tầng trệt, 144 Cộng Hòa, P12, Q.Tân Bình, TP HCM

Thông tin chung

Ngành nghề
Ngân hàng , Lao động phổ thông , Tài chính / Đầu tư
Cấp bậc
Quản Lý
Kinh nghiệm yêu cầu
5 - 8 năm
Trình độ yêu cầu
Đang cập nhật
Số lượng cần tuyển
Đang Cập Nhật
Hình thức làm việc
Nhân viên chính thức
Giới tính
Đang cập nhật
Hạn nộp hồ sơ
31/01/2022
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