Head of Training

THE GRAND HO TRAM STRIP
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Bà Rịa - Vũng Tàu
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Mô tả công việc

Position Summary
This position oversees the property wide training and development efforts, internal communications and employee events. Conduct needs analysis to identify specialized training needs that might arise within the property. Monitors and evaluates the progress, effectiveness and impact of training and development, internal communications and events. Make recommendations and suggestions for improvement. All responsibilities are to be performed in accordance with departmental and company policies, practices and procedures, as well as within the framework and intent of the Vision of The Grand Ho Tram Strip property.
Responsibilities
Monitors and evaluates to the progress and effectiveness of training and development programs and makes recommendations for improvement.
Handles all tracking and communication of property training and reporting needs.
Schedule and facilitate employee, supervisor and management training and development initiatives.
Develops activities/curriculum to enhance standardized training programs.
Studies and standardizes procedures to improve efficiency of subordinates.
Maintains harmony among workers and resolves grievances.
Keeps leadership informed on a timely basis of any undue variance from expected results.
Function as an internal consultant to assist management in the analysis and identification of organizational issues and development.
Train and build up Training committee.
Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures.
The Training Manager position impacts on the skill, knowledge and attitudes of every employee and ensures the availability and use of effective resource.
Determines work procedures, prepares work schedules, and expedites workflow.
Design and produce training aids (i.e. case studies, simulations, games, exercises, etc.) and support materials.
Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.
Plans, directs, administers and facilitate all training and development efforts throughout the entire property to include orientation, supervisory development, departmental development, skills training, recognition programs, internal communications and employee events.
Conduct needs analysis to determine specialized training needs on property.
Utilizes guest feedback systems to conduct needs analysis for training programs.
Provides strategic direction for the training team and proactively conveys guidelines for staff that shapes the unparalleled standards expected.
Provides input and assists in preparation of annual budget.

Yêu cầu công việc

Maintain a professional, neat and well-groomed appearance adhering to The Grand Ho Tram Strip property standards.
Excellent in communication, presentation and training delivery skills in both oral and written
Strong analysis, training and development skills such as assessment, design, implementing and evaluation must be.
A minimum of 5 - 7 years’ experience as a Training Manager in the hospitality/casino & service industry of multinational company with large scale.
Knowledgeable and expertise in training methods, learning styles and training format such as workshops, seminars, web-based training…
Strong and professional knowledge management, project management, facilitation, interpersonal skill.
Bachelor degree in majority of Hospitality management.
Ability to communicate fluently in the local language and English both verbally and non-verbally.
Strong human resource strategy, consultancy and people influence skills
Demonstrate the ability to be innovative in adult/organization training and development.
Ability to read general business periodicals, professional journals, technical procedures to stay abreast of trends in Training and Development.
Must be able to work self-directed, handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines with particular attention to detail.
Excellent guest service skills. Must have the ability to respond to handle difficult or stressful situations with tact and diplomacy.
Strong leadership, management, organization and planning skills.

Quyền lợi

Accident Insurance

Free shuttle bus

Free duty meals

Cập nhật gần nhất lúc: 2022-07-07 23:02:04

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Quy mô: 100 - 200
Trụ sở: The Grand Ho Tram Strip | Hai Ha Building, District 1, Ho Chi Minh

Thông tin chung

Ngành nghề
Nhân sự, Hàng không/Du lịch, Nhà hàng/Khách sạn
Cấp bậc
Trưởng Phòng
Kinh nghiệm yêu cầu
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Trình độ yêu cầu
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Số lượng cần tuyển
Đang Cập Nhật
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Giới tính
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Hạn nộp hồ sơ
04/08/2022
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