[Highlands Coffee] - IT Store Support (Văn Phòng Hồ Chí Minh / Đà Nẵng)

- Receive and respond to incoming calls, pages, and/or e-mails regarding I.T operate issues/POS system from outlets.
- Recommend, schedule, and perform desktop computer, hardware and peripheral equipment improvements upgrades, and repairs.
- Install, configure, test, maintain, monitor POS system, and troubleshoot end user and network hardware in outlet.
- Assist in develop new stores.
- Perform on-site analysis, diagnosis, and resolution of complex hardware problems for variety of end users, and recommend and implement corrective solutions, including off- site repair as needed.
- Maintain current system and ensure operate stabled.
- Follow to support/setup promotion program request from operation.
- Knowledge about peripheral devices, Printing/Barcode/scanning devices and other products.
- Other duties as required.

- 1 year experience of working (Open for Fresher)
- College diploma or university degree in the field of computer science and/or 1+ year’s equivalent work experience.
- Degree in information technology, engineering, business administration or equivalent.
Knowledge about POS system for Retails industry would be an advantage.
- Clear / efficient written and oral communication.
- Ability to operate tools, components, and peripheral accessories.
- Able to read and understand technical manuals, procedural documentation, and Training guides.
- Understanding of the organization’s goals and objectives.
- Effective interpersonal skills and relationship-building skills.
- Self-motivated and directed.
- Problem solving skills (Must)

- Attractive Compensation & Benefit
- Friendly and meaningful working environment
- Opportunities for training, self-development, ETC
- Activities: Teambuilding, CSR, and others

Cập nhật gần nhất lúc: 2022-06-13 20:22:04