To involve employee in planning, effective use of manpower and guiding new methods, mechanical aids and products to ease and simplify Housekeeping work.
To develop standard procedures for routine tasks to enable employees to develop consistent work habits.
To plan and allocate budgets aim at profit.
To establish system in the Linen/ Uniform Room and Laundry. To ensure Laundry service of high quality for hotel guests as well as Laundry for staff uniform.
Good co-operation with Front Office to run well Room Operation and good taking care guests
To conduct and contribute to regular department meetings with supervisors and Assistant Managers as well as attend daily morning HODs
To check rooms physical conditions in order to maintain highest room appearance standards. To action whenever necessary.
To have good liaison with concerned Department of any repairs needed and to expedite any major repairs of special request for special occasions.
Making monthly report / weekly report to GM and EAM.
To set up, develop, control and manage HSKP department
To establish all procedures of Housekeeping Department
To establish inventory records and controls of cleaning supplies, chemicals, machines, equipments, guest supplies, bed- linens, F and B linens, Recreation Linen and etc ..in order to control expenses and minimize waste. To carry out monthly inventory on the above items with Accounting Department
To check all equipments to ensure that they are maintained in good condition and control expenses of Housekeeping department.
To be responsible of keeping good morale and enforcing discipline and appearance to employees.
To take care of Laundry for washing uniforms, Guest clothes, F&B and Recreation’s linen.
To take care all rooms, public areas, and having responsibility for decorating all out -lets that belong to resort when have special festival and banquet function
To supervise, control and coordinate the subordinate make sure that all services offered in the Housekeeping department and always available and carried out with the almost efficiency and courtesy.
To make sure staffs to follow the hotel rules and regulations and policies for maintain and improve hospitality standards.
To interview, recruit, train, organize, and build up professional staff’s including Administration, Operation as well as coordinating other departments to bring good result for resort.
