Housekeeping Supervisor

Position Summary

A Housekeeping Supervisor for The Grand Ho Tram Strip property is responsible for inspection guest rooms in creating an uncompromised level of cleanliness throughout the property. This position will support the Housekeeping staff in operational standards to exceed the guest’s expectations and provide service that sets the example for the luxury market. All responsibilities are to be performed in accordance with departmental and company policies, practices and procedures, as well as within the framework and intent of the Vision of The Grand Ho Tram Strip property.

Responsibilities

Check guest rooms daily; check occupied rooms and vacant. Inform Room Attendant of missing items or work not properly performed. Inspect all guest corridors and pantries.
Monitor training of new employees.
Check daily for maintenance conditions, make work orders for repairs in triplicate form (urgent reports made at once) and submit to Engineering for follow-up.
Perform other duties as assigned by management.
Check in Room Attendants and issue work assignments.
Open the Housekeeping Department in the morning. Check night report and prepare Room Attendants’ daily assignments.

Yêu cầu công việc

Solid and professional communication skills, both oral and written desired.
Capacity to foster productive relations with peers and assure teamwork is the prevailing way to do business
Previous hospitality experience preferred.
Must be well organized and eye for details.
Ability to communicate fluently in the local language of the workplace and in English both verbally and nonverbally.
One to two years’ experience working required.
Excellent guest service skills. Must have the ability to respond to handle difficult or stressful situations with tact and diplomacy.
Microsoft Office knowledge required.
Must have the proven ability when working with confidential information.
Must present a well-groomed appearance.
Must be able to write legibly, complete detailed paperwork and use a computer for extended periods of time.

Duty Meal
Service Charge
Uniform
Accident Insurance 24/7
Tip

Cập nhật gần nhất lúc: 2021-05-20 11:22:02