To be passionate about people
To maintain good working relations with all departments and all external contacts: government officials, labor, tax, immigration and lawyer’s office, human resources associations.
To recruit a qualified team for each department based on the team members requisition form approved by the divisional head and General Manager.
To prepare and issue correspondences relating to the Human Resources Department.
To review personnel policies, procedures and practices and recommend any changes, modification or updating to the management.
To maintain and update policies and procedures and other human resources matters.
To prepare and submit periodic reports to owner and Hotel Management as well as for management’s use in accordance with hotel and government requirements such as salary scales, manning guide.
To disseminate information affecting employer-employee relations, employee activities and hotel personnel policies and programs as well as information regarding training activities and skill improvement programs.
To provide advice and assistance to executives and team including, recruitment process, induction, on boarding/off boarding, training and development, performance monitoring, team counselling and day to day human resource functions.
To manage the HR Department ensuring team comply with hotel policies and procedures and local and government regulations.
To ensure team to comply with the hotel policies and procedures as well as government regulations pertaining to employment practice.
To monitor, review and create the hotel’s benefits and compensation levels and recommend any appropriate changes.
To analyze the hotel manpower requirements in order to recommend on selection and development activities to meet those requirements.
To check and amend any training activities, programs, policies, and curriculum of the training department.
To coordinate with requisition departments, the recruitment of employees following established standards, policies, and procedures, to assist them in the orientation, training, development and evaluation of their personnel.
To create a good working atmosphere and efficient cooperation in the Human Resources Department.
To monitor the progress of succession plan and recommend any internal promotion for those completing the succession plan with satisfactory performance.
To ensure that the internal training programs are conducted as planned to improve team knowledge and necessary skills up to the hotel standards.