International Sales Executive ( Work Location: Dong Nai)

***Office Location: Thanh Phu Industrial Group Area, Vinh Cuu District, Dong Nai Province, Vietnam
General Description
The International Sales Executive will a leading role in achieving Havas’s ambitious customer acquisition and revenue growth objectives. The International Sales Executive will act as a liaison to provide product/services information and resolve any concerns that HAVAS customer accounts might face with accuracy and efficiency. The International Sales Executive plays a vital role in maintaining the company’s reputation for excellent products and superior customer satisfaction as well as setting a positive example for the greater sales team.
Responsibilities Include
The role of the International Sales Executive is a multi-skilled member of the HAVAS team. The International Sales Executive will achieve the business strategies and sales budgets by identifying and assessing customers’ needs to satisfaction.
Direct Reports: None
Support Team:HAVAS Company Team
International Sales Coordinator(s)
International Document Staff
•Develops current customers by assessing customer's buying history; suggesting related and new items; explaining technical features and other means as identified per the customer account.
•Build sustainable relationships and trust with customer accounts through open and interactive communication.
•Develops and closes sales opportunities by researching and identifying potential accounts; soliciting new accounts; building a relationship; providing technical information and explanations; preparing quotations.
•Assesses competitors by analyzing and summarizing competitor information and trends; identifying sales opportunities.
•Support marketing efforts to maintain brand compliance with customers and in the marketplace.
•Support and participate in marketing efforts such as exhibitions.
•Assist to process orders, generate and manage order/shipment documents as needed.
•Follow up with customers on payments, collections, and debt reporting.
•Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
•Keep records of customer interactions, process customer accounts and file documents.
•Use collaborative skills needed to liaise with various internal departments and convey customer feedback.
•Use clerical skills to provide reports as required and to update sales and customer records.
•Commitment to staying informed regarding new products and features to support HAVAS new product development.
•Attend company, customer, and supplier meetings as needed.
•Commitment to meeting or exceeding deliverables, reporting any deviations.
•Process tasks via digital means including email, phone, share file systems.
•Follow company procedures, guidelines and policies proactively recommending improvements or additions to policies and procedures.
•Provide accurate, valid and complete information by using the right methods/tools.
•Assist to monitor sales and expense budgets.
•Ability to travel internationally on business trips as needed.
•And other responsibilities or duties as assigned from time to time.