Internship - Operations Banking

Job Description

The Vietnam Internship Program (VIP) is designed for students who look for gain practical on-the-job experience during his or her graduation year or right after graduation. In this document, the final year students or recently graduated students are referred to as ‘Graduates’.

The objective of this program is to build suffice skills for graduates needed to embark on a successful career in banking. The program also aims to support on career opportunities for fresh graduates in the society where we operate.

Business description

HSBC Operations, Services and Technology (HOST) is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.

Benefit: 

• Get a real insight into working for an international bank.


• Given the opportunity to gain practical training and/or project work that will complement your academic studies, embedding HSBC's values while growing your career.


• Be challenged to use your talents and academic knowledge to add value to the bank and improve your professional and personal skills.


• Receive a monthly allowance of VND 7,000,000 gross


• Annual Leave Entitlement for full term is 3 days


• Learning benefit for learning through Future Skill Series in HSBC University

In this role, you will:

• Be expected to carry out day to day Banking processing / operational activities/ duties to your best abilities as assigned by the supervisor.


• Be guided in procedural matters and must ensure compliance with the relevant Financial Instruction Manual (FIM)/Business Instruction Manual (BIM)/Desk Instruction Book (DIB), Service Level Agreements (SLAs), operations manuals, audit requirements as to ensure that activities are carried  out in accordance with the regulations of the State Bank of Viet Nam and other relevant statutory regulations.


• Work in liaison with related parties in the aspect of  HOST processing/operations related matters. Co-ordinate and ensure customer’s feedback are investigated, addressed and reported to the related parties. 


• Assist Line manager in collating data, providing management information statistics/reports as required by relevant stake holders.

To be successful in the role, you should meet the following requirements:

• Bachelor degree. 


• Good at English. 


• Good interpersonal and communication skills.


• Analytical with a keen eye for details. A good understanding of operational processes.


•  Ability to handle multi tasks, responsibility, willing to learn and detail-oriented. Willing to work with extra hours for events or at weekend when required by business