*** Scope of Work/General Objectives
The IT Analyst will closely work with the International Operations and Systems Advisor for the realization of project deliverables by supporting her/him in the successful completion of the analytical, design, testing and deployment tasks of the new systems and the other management information tools that are to be identified, selected and implemented within the PCF network.
*** Responsibilities (non-exclusive)
Technical assistance:
•Collaborate in the definition of an analysis plan and of a diagnostic study that should result in the identification of the business needs in terms of the functions and architecture of the information and technology environment of the PCFs and Co-opBank.
•Help to analyze the needs and evaluate the options for consolidating, improving or introducing IT banking and other specialized solutions allowing for integrated monitoring of PCF operations and financial performance in addition to the integration of new products and services.
•Recommend solutions to facilitate coordination of partner’s business and IT needs (for banking transactions and operations) and evaluate the financial, human and organizational impacts.
•Help define the configuration specifications and business analysis requirements of the solution(s).
•Perform quality assurance validations, support the coordination of some activities and ensure an harmonious and well-adapted implementation of the technological changes into the network.
•Define reporting and alerting requirements.
•Maintain and develop excellent relationships with the key partners by closely working with them to optimize and enhance the integration of the new IT solutions.
•Collaborate to the design, documentation and implementation of the operational processes related to the new IT system and tools and that will be adapted to the existing practices, norms, policies and corporate obligations (risk management, supervision, control, compliance, financial management, etc.) of the partner.
•Constantly be on the lookout for ways to improve tools supporting the monitoring and operational processes that can have added value to the project partners.
•Participate in the design of tools supporting the introduction and scale up of operational and management processes associated to risk management, performance management, and the core system for managing information and transactions.
•Support the PCFs and Co-opBank staff in adapting practices, norms, policies and corporate obligations (risk management, supervision, control, compliance, financial management, etc.) to the new technological environment.
•Participate in developing the associated documentation (policies and procedures, user guides, training manuals, etc.) for specialized solutions.
•Collaborate to the definition and design of new savings and credit products and services adapted to the needs of the PCF network.
•Develop and provide training, coaching and expertise transfer to the Co-opBank and the PCF staff.
•Contribute and maintain a synergy between the various stakeholders of the project to promote a smooth implementation of the organizational changes.
•Communicate timely key insights and findings to the project team coordinators.
•Maintain Website, Facebook account, Monkey Survey application for STEP, if required.
•Translate the technical documents from English to Vietnamese and vice-versa, if required.
•Interpret for international technical advisor in technical meetings/missions, if required.
•Compose meeting minutes and other relevant documents, if required.
*** Working Specifications
Perform other job-related tasks not specifically described in this job description upon mutual agreement with the International Operations and Systems Advisor and/or Field Project Director. The IT Analyst will be available to travel frequently within Vietnam to STEP provinces as required.