IT Business Analyst – Urgent

1. Manages liaison relationship between business and IT:

• Develops and maintains the close relationship between business and IT, contributes to the alignment between business needs and IT services provided


• Communicates with stakeholders of varying technical ability and subject matter expertise and explains services to clients of all management levels to ensure they have a clear understanding of IT roles, processes, and activities


• Pushes creative thinking beyond the boundaries of existing industry practices and client mindsets

2. Defines and maintains business requirements:

• Analyzes business needs utilizing a structured requirements process including gathering, analyzing, documenting, and managing changes


• Tracks the status of business requirements (including all rejected requirements) throughout the project life cycle and manage the approval of changes to requirements


• Contributes in the Business Case development and presentation including business impact analysis (BIA)


• Identifies, captures requirements for business processes and their integrations


• Assists in conducting the change proposals


• Assists in categorizing and prioritizing the business requirements for supporting

3. Involves in Design solution components:

• Develops functional, system and program specification from the business requirements


• Involves in the design solution phase to ensure that the design package cover all business requirements including SLAs and OLAs


• Involves in the business processes modeling, design, analysis and improvement

​4. Involves in Solution transition:

• Reviews test plans to ensure that all business scenarios are covered


• Involves in the testing process to ensure that developed solutions provide the desired business outcome


• Conducts the transition documents including operational support and guidelines


• Organizes necessary training to end-users and operation team to ensure that they use and operate the solution correctly

5. Supports in operating solution:

• Identifies and asses the critical impact of incident/problem from business perspective


• Assists in investigating and diagnosing incident/problem using relevant business understanding

6. Performs other related duties as required.

• Bachelor’s or above degree in the field of computer science or information systems.


• At least 5 years experience in software development and/or systems management and 3 year experience in business analysis


• Experience in financial service, especially securities brokerage & trading


• Strong business and systems analysis skills


• Strong in requirements management, business case/user case development


• Strong decision making / problem solving skills


• Experience in process modeling techniques and methods, e.g. BPMN language


• Thorough working knowledge of the SDLC models / methodologies, IT systems and processes, methodologies and their direct implementation to projects


• Ability to conduct cost/benefit analysis


• Excellent written and verbal communication skills


• Well understands how to communicate difficult/sensitive information tactfully


• Ability to present ideas in business-friendly, user-friendly language, delivers informative, and well organize presentations


• Proven analytical, evaluative, and problem-solving abilities.


• Exceptional customer service orientation.


• Extensive experience working in a team-oriented, collaborative environment.


• Highly self-motivated and directed.