IT Global Support

* Job descriptions:
- Receive requests from world-wide customers via email, website, phone call.
- Support to resolve customer’s problems relating to:
+ Daily infrastructure operation:
o Troubleshoot for Lan & Wan side
o Troubleshoot about Software
o User ID management
o End User support.
+ Assist system administration works.
+ Support local network & system operation
* Working time:
- 5 days/week; including weekends, holidays, Tet holiday.
- Work in 3 shifts in rotation and accordance with the company:
+ Shift 1: 7am - 3pm
+ Shift 2: 3pm - 10pm
+ Shift 3: 10pm - 7am.
* Benefits:
- Basic salary: negotiated.
- Salary review is every 6 months; the increasing will depend on the work performance.
- Additional allowance of VND250,000/shift when working shift 3 (10pm to 7am).
- Other allowances: parking fee of motorbike, necessities are available (milk, cake, tea, coffee, etc) to ensure health at work.
- Annual vacation and social welfare in accordance with the law of Vietnam.
- Opportunity to improve English very well, most of using English in communication.
- Opportunity to learn Logistics.
- Professional working environment.