IT Helpdesk

• Provide day-to-day support to ensure the smooth running of the computers, network devices, printers as well as end users’ requirements
• Troubleshoot and resolve application issues, maintain and update technical support documentation
• Handle asset management, maintain inventory and liaise with vendors
• Procurement to Pay support: Sourcing ; Pr \ PO ; payment; Vendor management
• Manage IT infrastructure, system monitoring and reports
• Implement and monitor office IT security and antivirus
• Other duties include performing first level troubleshooting and support for scheduled server backups

• Diploma or degree in computer sciences, information technology or related discipline
• In-depth knowledge of computer hardware, software, and OS (Windows and macOS)
• Hands-on experience in Windows server administration and basic knowledge in Linux server administration
• Understanding of TCP/IP, IP addressing and LAN Technology including switching and routing fundamentals
• Strong analytical and troubleshooting skills
• Customer services mindset ; experiences to work for MNC business > 300 employee is advantage
• Competent at documenting standard/applications operating procedures
• Good interpersonal and communications skills to interact effectively at all levels
• Ability to cover after-office hours and weekend support if there are any infrastructure issues
• High-potential fresh graduates with no prior experience are welcome
• Willing to travel working at Warehouse location: Cu Chi

- Having chances to get attractive company bonus every month/year
- Company trip once a year + Joining party
- Salary and position is reviewed 1 time a year
- Bonus by individual ability and company’s performance.
- Social insurance, health insurance, unemployment insurance and other benefits
- Dynamic and sociable working environment.