IT Infrastructure Specialist

• Break-fix on various of in-house developed and Ansell approved external systems.
• Research, analyze, and assist in developing documentation and new processes and procedures collaboratively with Director of Infrastructure.
• Support installs applications for system production and test to ensure maximum support through applying best practices.
• Evaluate and recommend necessary changes in performance tuning, infrastructure design and monitoring.
• Response to IT monitoring alerts and apply remediation with the SLA.
• Work with global or local plant engineering to ensure manufacturing technology is suitably deployed and used to deliver applications along with technology solutions.
• Ensure the plants data communication uplinks is always high availability (24 x 7).
• Conduct user training regularly and adhere to the global training calendars.
• Perform regular help desk and desktop support activities.
• Ensure the IT inventory and assets are trackable and match to Finance’s records.
• Perform the system administration and maintenance on local or remote locations regularly.
• Diagnose and resolve hardware, software, network and telephony issues.
• Involve actively in teams of cross functional project to assist solve problems inclusive of different technologies straddling multiple work groups.
• Assist in documenting current hardware and network environments, including servers, PCs, IT security and network systems, video conferencing and telephony.
• Execute technology successfully by minimal downtime as well as disruption.
Assist in plan design, hardware implementation, software, network and telephony capabilities

• Experience with endpoint, MDM packaged solutions such as Microsoft InTune
• Experience in SolarWinds will be an added advantage
• Good understanding of general networking & cyber security
• Ability to support and resolve a wide range of daily technical issues; eagerness to investigate and learn new technologies
• Understanding of virtual and bare metal backup as well as High Availability solutions
• Minimum of two years’ experience in Senior Executive Level
• Expert grasp of supporting Windows 7-11, Mac OS, Android and iOS, Windows Servers.
• Understanding of NAS and NAS to cloud configurations
• Minimum of 3 years in On-Premises Active Directory
• Strong grasp in Microsoft 365
• Experience supporting conferencing and video conferencing solutions such as Teams and Yealink.
• Experience with end-point management solutions such as Quest KACE, WSUS, Microsoft SCCM
• Minimum of 3 years in Hyper-V
• Familiar with System Center Configuration Manager, Dell Auto Pilot, Print Management, File Server
• B.Sc. Degree in Computer Science
• Extremely well-developed organizational, time management, and analytical skills
• Good understanding of ITIL processes and open IT ticketing tool
Personal Skills
• Ability to work effectively under pressure
• Must be a team player with excellent interpersonal skills
• Be willing to work outside of core-hours when the need arises.
• Be able to work within a team, facilitating team interaction.
• Be able to organize and prioritise workload.
• Be amicable, proactive and collaborative in a team environment, but be sufficiently self-motivated to work alone, with minimum supervision, and continue to support the “global” view of Information Technology
• Ability to work off-hours as needed for IT projects
• English speaker is a must.
• Be able to adapt and work effectively in various work situations
• Requires good verbal and written communications skills, particularly the ability to communicate IT requirements and issues with non-IT audiences

Accident Insurance, Health Insurance
Shuttle Bus from HCM City & Bien Hoa City
Annual Bonus

Cập nhật gần nhất lúc: 2022-09-26 09:52:04