IT NSO & Store Supports

• Maintain current system and ensure operate stabled.


• Install, configure, test, maintain, monitor POS system, and troubleshoot end user and network hardware in outlet.


• Perform on-site analysis, diagnosis, and resolution of complex hardware problems for variety of end users, and recommend and implement corrective solutions, including off- site repair as needed.


• Assist in develop new stores.


• Follow to support/setup promotion program request from operation.


• Knowledge about peripheral devices, Printing/Barcode/scanning devices and other products.


• Receive and respond to incoming calls, pages, and/or e-mails regarding I.T operate issues/POS system from outlets.


• Recommend, schedule, and perform desktop computer, hardware and peripheral equipment improvements upgrades, and repairs.


• Other duties as required.

1. Education

• College diploma or university degree in the field of computer science and/or 1+ year’s equivalent work experience.


• Degree in information technology, engineering, business administration or equivalent.

2. Experience

• At least 1+ year experience of working (Must)


• Knowledge about POS system for Retails industry would be an advantage. 


• Ability to operate tools, components, and peripheral accessories.


• Able to read and understand technical manuals, procedural documentation, and Training guides.


• Ability to research into hardware products and I.T issues as required.

3. Work related skills

• Project management skills


• Client service mindset


• Ability of Writting and speaking English


• Understanding of the organization’s goals and objectives.

4. Soft skills

• Problem solving skills (Must)


• Self-motivated and directed.


• Clear / efficient written and oral communication


• Effective interpersonal skills and relationship-building skills.