IT Officer

•To be on duty at the phone and record all requests from guests/staff to support with hardware, software tasks as well as other peripheral devices.

•To install/ maintain and configure all computer system and peripheral devices in accordance with requirements of Management Company.

•To diagnose and repair software and hardware computer incidents.

•To supervise, direct, secure and support staff in using effectively hotel management software.

•To update new goods on system.

•To supervise and maintain virus system – make plans to prevent viruses, update the patches for computers in the hotel.

•To supervise and maintain the stability of the whole internet and system in the hotel. To ensure the system works 24/7, including the following items:

-Manage all servers in the hotel, maintain their stability. Make daily/monthly follow-up schedule and make annual plan of maintenance.

-Manage all firewall, router, switch, update new firmware version.

-To supervise all communication lines, report to ITM – Management Company whenever an incident happens.

-To supervise and maintain the stability of the backup and recovery systems in the hotel.

-To make a list of data that needs to be backed-up. To ensure the data is safely backed-up.

-To make a plan to restore data after catastrophe and backup plan.

-To supervise and maintain the stability of the fixed IT asset management system.

-To supervise and maintain the stability of the system connecting to banking system, other software for accounting.

-Support ITM– Management Company in compiling technical documentation, process, procedures, directing and disseminating to staff.

•University graduated in IT intermediate.

•1 or 2-year experience in a similar position.

•English: basic in both speaking and writing skills.

Employee benefit card offering discounted rates in Accor Hotels worldwide.

Develop your talent through learning programs by Academy Accor.

Opportunity to grow within your property and across the world!

Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.

Cập nhật gần nhất lúc: 2023-02-25 00:25:13