[IT Partner] Integrated Pricing Tool (IPT) L2 Support

Check calculation logic and log (Groovy Script)
Time : working hour base on company policy + OT on public holiday with OT allowance.
Ensure team KPI
Handle incident ticket, support customer via Service Management Tool.
Cooperate with other group (3rd level, SAP,...), identify root cause and solution
Attend handover session, study, apply and update document continuously.
Analyze and understand customer issue
Frequently communicate with customer via email, phone call

Good English communication skills, customer centricity mindset
Have experience working with SAP is a plus
Experienced with Java 8+ language (not mandatory, will be trained)
Have experience working with web application development/support (inside or outside school)
Knowledge and experienced with Groovy Script (not mandatory, will be trained)
Have experience working with a source version control (Git, SVN...) is a plus
Strong background knowledge of Accounting, OOP, Data Structures and Algorithms

Đào tạo
Tăng lương
Du Lịch
Chăm sóc sức khỏe
Chế độ bảo hiểm
Chế độ thưởng

Cập nhật gần nhất lúc: 2021-08-24 13:42:02