IT Support Engineer – Office 365

Support NashTech users in other country offices especially Office 365 applications, office equipment, and simple network configurations;
Provide guidance to users on internal systems, software, and applications;
Perform diagnostic tests, modify or repair computer hardware, including PC, printer, data projector and peripherals;
Support the end-users to troubleshoot the IT-related issues on their computers, including hardware, OS, and applications;
Other tasks assigned by line manager.
Deploy/install, maintain, upgrade IT equipment and standard applications;
Log and follow up with other IT teams to support calls and tickets until resolve;

Has 2+ years of hands-on experience in HelpDesk/Support, and at least 1+ years of hands-on experience support of Office 365 (Outlook, Skype for Business, One Drive for Business, SharePoint Online, MS Team);
Passionate of learning, sense of urgency, and detailed;
Ability to work on shift.
Bachelor or equivalent degree in computer science;
Good English skills to understand specification (written and oral);
Time management skills;
Ability to work independently;

Healthcare: Annual health check-up, Premium Health Insurance (plus 1 slot for your dependent).
Performance bonus (up to 2-month salary).
Social – Health – Insurance paid fully.
13-month salary per year.
Annual leaves: 14 ~ 18 days.
Training courses: Technical skills – Soft skills – English
Clubs program: Football, Badminton, Swimming, Tennis, Rock, Yoga…

Cập nhật gần nhất lúc: 2022-01-07 00:13:03