EHS requirements (15%):Tracking BBS performance of quality technician team under his/ her working shift
Comply with EHS requirements via applying Life-saving rule, Golden principle in daily tasks
Report weekly BBS into Enablon system per EHS’s KPI requirement (at least 3 observations/ month)
Quality performance (50%):Make decision for product quality during working shift & follow process for product concession
Review the production history to make sure the consistency quality among old & new batches via spec review every day
Support for raw material incoming check via COA & visual material inspection then transfer material status in SAP system
Support on verify product quality when receiving customer complaint regarding to product quality
Manage review spec daily to support for smoothly production plan without impact by lack of master specification/ panel.
Review adjust formula then update timely for RFT improvement
Supports in implementing new methods of test and the testing of new products.
Record all testing data to make sure data enough with timely & accuracy. Analyze to know trend of data & have proper action for improvement
Coordinates all QC resources to ensure internal and external customer needs are met.
Manages retained sample included powder & batches panel/ daily
Lead quality technician team to carry out the testing processes related to the final batch testing from all phases of Extruder, Milling, Mixing & Bonding of all relevant products by using standard (quality) procedures to meet specifications.
Conduct testing for SLOB/ expired product when required
Ensures processes and standards are in place and followed by QC technicians to ensure the number of batch adjustments are kept to an optimal level.
Cost management (15%):Be a proactive member of saving projects & lead at least 1 project saving/ yearly
Manage equipment of QC function by set plan to buy replacement spare part & deploy plan for yearly calibration to make sure equipment in good condition & available for using without impact to production plan.
Delivery (10%):Manage change master panel which used more than 2 years
Review data testing & have proper actions for specification change
Make sure FGs deliver to customers with full of COA & panel
Partners with production, R&D to conduct daily PGR report for abnormal products during working shift which captured on SAP QN.
Key member to drive for RFT via escalation process: closely working with production shift leader, supervisor & RFT on batch adjustment, escalate for abnormal product finding
Be proactive on customer visit/ quarterly to understand about customer’s requirements
Fully attend TIER 1 & TIER 2 meeting/ daily & cascade info to quality technician team under his/her working shift
People management (10%):Lead training activities for new employees & conduct yearly refresh training to QC Technicians
Set up personal development plan
Arrange and assign job for employees during shift.
Lead QC technician team to ensure proper arrangement of human resource during working shift to manage OTIF testing & update data.
Supervise all employees to ensure they follow HSE, PPE, 5S rules
Lead training activities for new employees & conduct yearly refresh training to quality technicians