Language Services Sales Executive

Job summary:
A Sales Executive’s main tasks are to source, target and win new business within allocated existing and new customers. He or she would also identify, qualify and build solid, high-level relationships within those customers in order to sell our language services and to meet financial targets. The sales activities would be conducted mostly via online meetings/chat, email communication, and other applicable methods to establish relationships with key customers’ decision makers and sell LingoFocus’s services.

Job Description:

• Research and evaluate new business opportunities, then close business deals through calling, emailing, networking, and online meetings or other own methods


• Develop and implement the sales plans, sales materials, etc. for assigned markets such as Europe, America and Asia to help boost sales result


• In coordination with the management team, identify, qualify, develop and close sales opportunities. Be active and effective in working towards providing the solution to the customer


• Achieve the agreed sales quota. Forecast and track key customers’ status and potential.


• Ensure customer satisfaction through effective customer service


• Follow up on and provide detailed reporting on sales leads generated through online outreach, industry marketplaces, social and professional networking, and website inquiries.


• Maintain accurate customer information on the company’s system or other effective CRM system


• Establish good working relations with all departments within the company to increase the service effectiveness and business efficiency


• Welcome to contribute input for service improvements and new solution designs by collaborating with Project Management, Vendor Management, Leadership teams

Requirements:

• University Degree (preferably in business/economics/language/translation related studies)


• 0-2 years’ experience in sales and business development, preferably in the Translation industry or service industries. Final-year student can be considered


• Feel comfortable interacting with people and have passion in driving sales results


• Possess entrepreneurial mind-set and creative problem solving


• Previous industry experience preferred, but not critical


• Ability to work under pressure, independently as well as part of a team


• Good command of English and computer skills (MS Office, Windows). Experience with CAT tools such as Trados, MemoQ, XTM is a plus.