Learning and Development Manager

JOB SUMMARY
To support the HR mission of driving and leading Learning & Development Interventions, with specific focus on providing Management skills, core skills and technical support & resources to improve capability of employees in line with business plan objectives and business growth strategy.
This requires the co-ordination of the overall country training budget in co-operation with Country and Region HR staff and the monitoring and execution of plans in accordance with group standards and within the required KPI benchmarks
WORKING RELATIONSHIPS:
1. HR Director and OD Manager: to report, get instructions and receive support
- Department Heads and Senior Managers in other Depts : to
+ Provide services as required
+ Coordinate in training budget preparation through TNA
2. Training Consultant Company, training partners, Institution, technical schools : to order training solutions and training related services
KEY DUTIES/RESPONSIBILITIES:
* Country L&D Alignment (Strategic Management) (20%)
• Identify and establish sustainable L&D strategy in collaboration with HR Director and Functional Heads to understand ongoing business demands requiring L&D interventions to enable the development and growth of our employees to support overall business success
• Evaluate, assess and prioritize overall training and development needs to prepare for L&D framework/ learning content and facilitate delivery and completion of training
* Drive a Learning Culture (5%)
• Maintain the Country at the forefront of L&D best practice by building development capability and foster learning mindset across the company through initiatives and projects
* Drive Learning and Development Interventions (35%)
• Manage the execution of the Country Training & Capability Development Plan: identify, recommend learning solutions and implement
• Select and advise on optimal learning and delivery methods to maximise learning and sustainability of knowledge (in-house through instructor led or online approaches; an external of-the-shelf solution; or in partnership with an external vendor; other channels etc.)
• Manage employee's growth and their learning & development journey from onboarding through ongoing development via the Total Organization Solutions (Learning Management System & Career Development)
• Act as project manager for L&D events, ensure all requirements are met and the smooth running of courses
• Utilize various data collections tools and analytics to make improvements and recommend future enhancements for learning solutions
• Manage compliance to statutory training requirements
• Deliver and facilitate training where required
• Manage costs of planned programmes within budget
* Develop Competency Based L&D Solutions (35%)
• Design, deliver and maintain training and development programs/tools/resources/ materials (eg. Localization of Global training & development programs, job specific training, future skills building & leadership development program in relations with Talent Manager etc.) and evaluate impact and effectiveness of L&D activities through evaluation methods and key metrics
• Partner with function leaders/managers to consult on custom learning programs for department specific needs
• Identify gaps in existing learning content and work with relevant teams to innovate, create or test the content for continual update
• Own employee onboarding/orientation including the assessment of needs and implementation of a comprehensive onboarding orientation that enables employee's success
• Coordinate and develop suitable systems to provide accreditation for programmes
* Performance Management (5%)
• Drive and cascade the Performance Management Process to all employees
• Develop Handbook and guidelines, deliver training workshop for all employees
• Build and update tracking system of implementation

• Developing appropriate learning interventions and course content for training programmes
• Training Needs Analysis
• Writing training material for use by others
• Delivering and developing learning activities that cover a variety of skills and knowledge areas
• Project Management
• ROI assessments of training interventions to ensure suitable quality and delivery & value impact to operators
• Communication and collaboration skills
• Managing the budget and related administration
• Experience with LMS implementations is a plus
• Advanced English skills (in 4 skills)
• MS Office proficiency