Learning & Development Manager (Quản Lý Đào Tạo & Phát Triển)

As the Learning & Development Manager, you will be responsible for performing the following tasks to the highest standards:
• Ensure that all team members have a complete understanding of and adhere to the hotel’s team member rules and regulations.
• Prepare and manage the Training department’s budgets, monitor, analyze and report variations from the budget.
• Facilitate multiskilling.
• Carry out any other reasonable duties and responsibilities as assigned.
• Organize reward and certification programs.
• Regularly keep training records.
• Be familiar with property safety, current first aid and fire emergency procedures.
• Ensure that training and development are integrated into business plans and budgets, and targeted goals are identified and monitored.
• Implement appropriate management practices that provide team members with motivation and communication.
• Manage the planning and delivery of orientation programs.
• Provide information as required regarding training records and attendance.
• Assist to set up and maintain training and talent program policies.
• Take part in the preparation and planning of the Training department’s goals and objectives.
• Be aware of duty of care, and adhere to occupational health and safety legislations, policies and procedures.
• Develop plans to conduct needs analyses and in-house training on a regular basis.
• Develop tools and systems to ensure training and development programs meet hotel objectives.
• Offer support and advice on personal development plans to team members under your supervision.
• Carry out talent programs according to brand standards.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
• Deal effectively with guests and workplace colleagues from a variety of cultures.
• Organize in coordination with the Director of HR and Department Heads, approved cross trainings.
• Adhere to the hotel’s security and emergency policies and procedures.
• Assist all departmental trainers if necessary, with trainings.
• Develop and skillfully use learning resources, assist managers to improve management skills, and develop personal career development plans for high potential team members.
• Take part in team member performance reviews and set up development plans when required.
• Update the training notice board with all information on the situation in and out of the hotel as well as training information.

• At least 3 years of management experience and relevant training experience.
• Minimum 5 years of related working experience in the hotel industry.
• Good project management skills.
• Solid knowledge of Learning & Development.
• University graduate.
• Good presentation and teaching skills.
• Good communication skills.
• Excellent command of written and spoken English to meet business needs.
• Willing to take challenge and capability to work under high pressure.
• Excellent coordination and organization ability.
• Strong capability in leadership.

• Relocation, home leave ticket, repatriation allowances
• Heath Care Insurance (24/7)
• Others benefits
• Accommodation, uniform, transportation, meals
• Competitive salary
• Working hours: 8 hours/ day, 2 days off per week
• Pre-opening Service Charge
• Insurance as labor law (apply from starting date)
• 16 Annual Leaves

Cập nhật gần nhất lúc: 2022-12-19 15:22:04