[Long Biên] Senior After-Sale Supervisor / Giám Sát Bộ Phận Hậu Mãi

- Plan and supervise the implementation of daily tasks
- Supervise the daily operation: Inbound and Outbound
- Work closely with Custermor service team to maintain the customer service quality
- Keep tracking the daily performance and reporting to line manager
- Work with Vendors/Partners to monitor daily AS operations
- Daily check and clear backlog
- Monitor Loss issue
- Manage and train the team to improve After sale team member quality
- Co-operate with internal teams to handle related tasks and incidents
* Work location: Sai Dong, Long Bien, Ha Noi. Shift working is required
* Benefits
- Attractive salary and performance bonus
- Lunch and phone allowance
- 15 annual leave
- Company trip and many team building activities

- College graduation
- At least 2 years of working experience in supervisory level, prefer in logistic, warehouse, manufacturing
- Good communication skill: Presents appropriate information in a clear and concise manner, both orally and in writing;
- Good people management: Resolve conflict among team members sensitively and fairly
- Good planning skill: Plan, prioritize and perform tasks well under pressure
- Good Analytical skill
- Positive thinking: If you change the way you look at things, the things you look at change
- Proactive: If not now when? if not me who?
- Frank and honest
- Hard working