Loyalty Assistant/ Trợ lý khách hàng thân thiết - Legacy Yen Tu, Mgallery

Develop relationships with loyal guests, key decision makers, and global sales managers to help solicit new business opportunities
Assist Guest Experience Manager in managing all aspects of the VIP, membership arrival experience by ensuring all service standards are followed
Prime focus on driving Loyalty enrollments and exceeding Loyalty Targets (revenue and enrollment)
Consistently offer professional, friendly, and engaging service
Assist Guest Experience Manager in leading the hotel in understanding RPS and following up on trends causing lower scores
Oversee the arrival experience with personal greetings for all VIP&039;s with presence during peak arrival times

Proactive and creative in customer service
Exceptional communication skills English and Vietnamese, verbally and written.
Previous experience with Accor or Luxury hotel Chain

Attractive local package
Develop your talent trough learning programs by Accor Academy.
Employee benefit card offering discounted rates in Accor Hotels worldwide.
Joining an iconic property in a historical site.

Cập nhật gần nhất lúc: 2022-08-02 16:12:04