Mô tả công việc
Business Management & Strategy
Expected outcome: Drive the team towards achieving organizational vision as well as financial target assigned by BOD.
Tasks:
Research and implement new initiatives to drive revenue, lower operating costs and maintain competitive product quality, all while delivery excellent customer service
Prepare monthly, quarter and annual reports and give strategic advice to CEO and Board of Directors
Monitor the annual budget and ensure that revenue/sales targets are met
Direct and control the centre&039;s operations so as to ensure that the organisation achieves its mission and objectives
Create and report on business plans, lead in implementing and monitoring its efficacy and progress
Sales & Marketing
Expected outcome: Effectively consolidate/enhance GPA’s market stronghold and maximizing its revenue.
Tasks:
Directly create and implement major campaigns to boost revenue (public events, sales campaigns, client networking...) and act as centre figurehead in those campaigns
Direct and control the creation of Sales Marketing materials (brochures, flyers, leaflets...)
Maintain an up-to-date understanding of the market and competitors
Manage and report on the effective implementation of marketing strategy to maintain market presence and generate sales leads
Research and implement effective sales techniques to improve sales conversion rate
Academics & Quality Control
Expected outcome: Ensure the team uphold high standards of academic performance and client satisfaction so that sustainable growth is achieved.
Tasks:
Manage human resources, including attracting, hiring and retention of personnel
Maintain the database of student progress and results for each counseling season
Ensure employees move in the same strategic direction to achieve its mission
Oversee the quality of counseling programs, customer service and level of service inline with service agreements and other retention strategies
Conduct training and coaching to support members of the team