Sheraton Phu Quoc Long Beach Resort is situated on the west coast of Phu Quoc, Vietnam’s largest island, and is a rapidly emerging tourism hotspot. Rebranded from the existing Vinpearl Phu Quoc Resort, the resort is anticipated to feature 500 modern and residential rooms, suites, and villas, three food and beverage outlets, extensive conference space, three pools, a spa, and a kids club.
JOB SUMMARY
Responsible for completing marketing plan for property. Manages all e-commerce opportunities. Develops a good working relationship with tourism bureaus and community leaders.
Conducting Daily Marketing Activities that Achieve Department Goals
• Ensures consistent marketing message is communicated in all advertising and collateral efforts.
• Manages marketing budget throughout year.
• Keeps track of actual versus planned marketing budgets and provides input and recommendations as needed regarding reallocation of funding.
• Ensures consistency in individual property&039;s voice on all guest touchpoints and marketing communications, not only following corporate graphic standards, but also on behalf of the individual property.
• Tracks return on investment (ROI) of all marketing initiatives, including online, direct mail and print advertising.
• Develops brochure and property collateral materials.
• Coordinates offers and information for all publications and inserts with regard to brand loyalty reward mailings.
• Participates in all property imaging work (e.g., signage).
• Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports.
• Maintains, updates, and manages all web sites.
• Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA source market reports, past guest lists (utilizing leisure rate codes) and tracking.
• Assists in region-wide coordination of rooms, food and beverage, spa, and golf promotions.
• Develops leisure marketing plan that addresses the distribution of rate offers, packages and programs designed to build occupancy.
• Provides regular tracking/ROI and analysis of promotions and website/email campaigns, using industry averages for ROI calculation, and uses this knowledge in future planning.
Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
• Plans and supervises all photo shoots, developing shot list while keeping goals of property and brand image in mind.
• Evaluates new marketing opportunities for the property.
• Works closely with respective Convention Bureaus and Chambers of Tourism.
• Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA source market reports, past guest lists (utilizing leisure rate codes) and tracking.
• Ensures property is represented on all quality internet sites that have the potential of providing business.
• Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports.
• Develops strategic marketing plan for property, includes group, leisure and local efforts.
Building Successful Relationships that Generate Sales & Marketing Opportunities
• Assists property with materials, tracking/analysis and presentations to owners.
• Assists property in developing promotions for various campaigns, keeping in mind strategy and goals of promotion as well as Look No Further prerequisites.
• Works with media buyer to plan and execute advertising.
• Acts on behalf of property with all vendors, exacting a balance between quality work and price, requesting estimates and approving all materials as needed.
• Provides all sales channels with creative and unique tools to assist in the sales and marketing of the property.
• Identifies and communicates with distribution channels that can sell distress inventory to drive property occupancy.
• Acts as liaison between corporate and individual properties in rolling out programs and making sure that properties are taking advantage of all opportunities provided through corporate.
Additional Marketing Responsibilities
• Approves all invoicing through MarrCom office.
• Ensures that property is following all corporate marketing guidelines.
• Keeps detailed files and records on all matters relative to property&039;s marketing materials (photo usage rights, vendor contracts, etc.).
