Micros POS Implementation Consultant (Chuyên Viên Tư Vấn & Triển Khai Hệ Thốgn Micros-Simphony POS)

Detailed Description and Job Requirements

• Intermediate implementation professional who analyzes customer needs, configures the solution, and installs it at the customer site.
  Ensure the solution meets specifications and functions per customer specific operational work flow for multiple concepts, users, and service models. Resolve any gaps in functionality. Train the staff on the use of the new solution, and take the site live on the system after everything has been configured and everyone is trained. Ensure a smooth transition to the new system. Answer operational and application questions and consult the customer in a manner to transfer ownership of the system to the customer. After "go-live", provide technical support to the customer.
  2-5 years of overall experience in relevant roles. Ability to communicate effectively and build rapport with team members and clients. Ability to travel as needed.

Preferred Qualifications

This role requires the minimum of 2 years of overall experience in an applicable role as an IT or POS Deployment Engineer or as an experienced user of the Simphony POS product or similar products.   Candidates must have the ability to communicate effectively and build rapport with team members and clients. This position requires 100% TRAVEL. The ability to travel as needed which can include weekends and holidays is a must. . 

Preference is given to individuals which have the below skills and knowledge

• 2 years or more experience working in the Hospitality Industry (Hotels and/or Restaurants)

• Experience as user of POS systems such as but not limited to (Simphony 2.0, MICROS 3700, E7)

• Technical experience as it relates to installing Hardware and troubleshooting that Hardware

• Knowledge of interfaces and 3rd party vendors

• Supervisor/leadership experience