Required Qualifications and Experience
•University degree in Business Administration or a related field from an accredited academic institution, with two years of relevant professional experience; or
•Completed High School degree from an accredited academic institution, with four years of relevant professional experience;
•An understanding of the needs of migrants; experience working with stringent procedures and
requirements; a demonstrated ability to maintain accuracy & confidentiality;
•Excellent knowledge of English; excellent computer skills, especially in Word & Excel; strong interpersonal & intercultural skills; excellent Customer Service Relations skills; excellent presentation.
Languages
•Fluency in English and Vietnamese is required.
Required Competencies
Behavioural
•Accountability- accept and give constructive criticism, follow all relevant procedures, processes, and policies, meets deadline, cost, and quality requirements for outputs
•Client Orientation- identify the immediate and peripheral clients of own work, establish and maintain effective working relationships with clients
•Continuous Learning- contribute to colleagues' learning, demonstrate interest in improving relevant skills
•Communication – actively share relevant information, clearly communicate, and listen to feedback on, changing priorities and procedures
•Creativity and Initiative- proactively develop new ways to resolve problems
•Leadership and Negotiation - convince others to share resources, present goals as shared interests
•Performance Management - provide constructive feedback to colleagues, provide fair, accurate, timely, and constructive staff evaluations
•Planning and Organizing - set clear and achievable goals consistent with agreed priorities for self, and others, identify priority activities and assignments for self and others
•Professionalism - master subject matter related to responsibilities, identify issues, opportunities, and risks central to responsibilities
•Teamwork - actively contribute to an effective, collegial, and agreeable team Environment, contributes to, and follow team objectives
•Technological Awareness- learn about developments in available technology, proactively identifies and advocates for cost-efficient technology solutions.
Other
•Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa and authorizations by the concerned Government, where applicable.
•Only candidates residing in the country will be considered. A prerequisite for taking up the position is legal residency and work permit, as applicable.
How to apply:
All interested candidates should download and complete an IOM Personal History Form from the IOM Viet Nam website at www.iom.int.vn
Completed applications, including IOM Personal History Form, application letter, and copies of diplomas and certificates, recommendation letters, etc. may be delivered to the IOM Sub-Office in Ho Chi Minh City at 1B Pham Ngoc Thach, District 1, or submitted electronically to email. All applications must contain a criminal background check.