Nhân Viên Đào Tạo Dịch Vụ (Service Trainer) - HCM

- Design and deliver training programs to make sure operation team can meet customer service standards as Maison’s commitment with principles
- Follow up training effectiveness through in-class evaluations, in-store checklists, in-store evaluations, …
- Be responsible for operation training plan, implimentation, effectiveness
- Identify current and future training needs related to behavioral trainings and competency – based trainings
- Establish, review and recommend improvements on training policies and procedures.

Education: Bachelor’s Degree in appropriate field in Human Resource Management, Psychology, Hospitality, Economy or equivalent.
Work Experience: At least 1 to 3 years in conducting Sales Training or Customer Service Training.
Functional skills:
- Strong interpersonal and organizational skills.
- Current knowledge of effective training & development methods.
- Excellent written and oral communication and translation skills.
- Proficient in MS office applications.
- Excellent Presentation Skills.
- Vietnamese and English proficiency.
Other skills:
- Proactive and open minded. Service mindset.
- Passionate about continuous learning.
- Travel required.
- Detail oriented, analytical and inquisitive.
- Work well under high pressure and deadline oriented.
- Ability to work independently and with others.
- Extremely organized with strong time-management skill.
- Hands on and can do attitude.

- Eligibility for any promotion or additional employee benefits that our company may provide in the future.
- Monthly Internship allowance
- Internship confirmation letter

Cập nhật gần nhất lúc: 2021-01-22 19:50:06