Nhân Viên Lễ Tân - GSA

- Other tasks assigns by manager
- Assign rooms and taking care of administrative duties.
- Process guest payments.
- Greet guests upon arrival and making them feel welcomed.
- Accommodate general and unique requests.
- Sell/ Up Selling the tour, FB; Spa & other hotel service
- Deliver mail and messages.
- Being a source of information to guests on various matters such as transportation and restaurant advice.
- Diffuse conflict or tense situations with guests.
- Administer check- ins and check- outs.
- Support Guests with food & beverage requests like reserve the table or recommend the Restaurant
- Coordinate with bell service and staff management.
- Provide front desk services to guests.
- Record information in the logbook daily
- Ensure guests are served within specified time.

- Vocational training/ college degree in Hotel Management or related field
- Certificate or diploma in hospitality is advantageous.
- Exceptional interpersonal skills.
- Excellent written and verbal communication.
- Good time management and organizational skills.
- Conflict resolution experience.
- Patience and good listening skills.

Cập nhật gần nhất lúc: 2023-05-31 15:55:07