Nhân Viên Lễ Tân Spa/ Spa Receptionist

PULLMAN DANANG BEACH RESORT
Mức lương
thỏa thuận
Địa điểm làm việc
➢ Đà Nẵng (Đà Nẵng)
Kinh nghiệm yêu cầu
Cao Đẳng
Chi tiết tin tuyển dụng

Mô tả công việc

Mô tả công việc

• Adhere to hotel credit procedures and policies at all times.
• Coordinate and confirm all bookings for Spa Treatments from both internal & external resort guests.
• Personally ensure compliance with all relevant Workplace Health & Safety and Occupational Health & Safety legislation, and related Pullman Resort Da Nang Policies."
• Perform Reception and Information operations, applying the organisational structure defined by the Spa Manager.
• Have a good working knowledge of the treatments and services on offer in the Spa & Health Club Centre.
• Promotes the hotel&039;s offer. Helps meet the department&039;s quantitative targets through his/her sales efforts.2. Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with other associates.
• Respect and observe guests’ privacy and safety at all times.To monitor and report unusual incidents of the area including unauthorized persons entering the Spa & Health Club Centre.
• Forms the link and interfaces between the hotel&039;s different departments for support guest.
• Uphold the Pullman culture by demonstrating Pullman Standards at all times to guests and fellow associates.
•The Spa Receptionist will be required to coordinate and confirm booking for treatment in a professional and be responsible for the daily reconciliation of all Spa revenues and upselling.
• Undertake other duties as requested by the Spa & Health Club Manager / Resort Management.
• Attend training sessions and meetings as requested.
• Promotes the Pullman brand philosophy through his or her exemplary attitude, behaviour, uniform and excellent communication skills.
• The spa Receptionist will be required to conduct their duties in a courteous, safe and efficient manner, in accordance with the hotel&039;s policies and procedures, ensuring that a high level of service is maintained
• Maintains up-to-date knowledge of all hotel and area events and activities so that guests will receive accurate and prompt information when requested.
• Accept payment for guests’ accounts at the end of their treatment session. Maintain a house bank and make a deposit and accurate report of receipts daily. All services payable will be immediately charged to the guest room account via reception or cash & credit card transactions recorded on a daily revenue summary sheet.
• Takes care of guests from their arrival through to their departure. Contributes to guest satisfaction at all times by providing high quality services throughout their stay.

Yêu cầu công việc

Yêu cầu công việc

• Have sense of awareness towards clients
• Ability to work in flexible hours including weekends and public holiday
• Able to communicate in English
• Willing to teach and share the specialized skills with the team member.
• 06 months experiences
• Enthusiasm, good team player
• Able to remain calm under pressure and handle emergency situation
• Wiling to learn new things

Quyền lợi

Quyền lợi được hưởng

- Other benefits according to hotel’s policy.
- Uniform & Duty meal provided by hotel
- 05 working days & 02 day-off per week

Cập nhật gần nhất lúc: 2022-03-16 11:02:03

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Mọi người thường tìm kiếm thêm từ khoá

Quy mô: 500 - 1000
Trụ sở: 101 Đường Võ Nguyên Giáp, P. Khuê Mỹ, Quận Ngũ Hành Sơn , Đà Nẵng , Việt Nam

Thông tin chung

Ngành nghề
Lễ Tân (Receptionist)
Cấp bậc
Nhân Viên
Kinh nghiệm yêu cầu
Cao Đẳng
Trình độ yêu cầu
Đang cập nhật
Số lượng cần tuyển
Đang Cập Nhật
Hình thức làm việc
Toàn thời gian
Giới tính
Đang cập nhật
Hạn nộp hồ sơ
11/04/2022
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