Nhân Viên Vận Hành (Operator)

Tasks & Responsibilities:

Resolve and follow up on pending transactions, escalating where needed
Operate EzyRemit backend system
Ad- hoc tasks
Responsible for processing all transactions efficiently.
Professionally deals with customers&039; inquiries promptly
Ensuring all transactions are performed following the company&039;s Compliance Rules
Provide customer service
Assist the General Manager in creating Operations documents.
Conduct department&039;s reports
Suggest changes or improvements to increase accuracy and efficiency in the operations procedures.

Requirements:

Be a team player with a "can- do" attitude
Be willing to work flexible shifts (including night shifts)
Strong time management skills
The ability to work collaboratively in a fast- paced environment
Excellent communication skills in both English and Vietnamese
Have attention to detail
The ability to work under pressure is necessary
Able to work on special events and holidays
Strong problem- solving skills
At least one year of experience in Customer services

Benefits:

Professional development & skills training
Training opportunities from foreign experts
Celebrate for employee&039;s birthday, organize Happy Hours each month
Paid leave
Meal allowances for night shifts
Social insurance contribution on max salary range
OT pay according to the provisions of labor law
Fun and creative environment

Cập nhật gần nhất lúc: 2024-12-13 17:20:03