Night Receptionist

DUTIES AND RESPONSIBILITIES:
- Answer any complaints that guests may have during the night.
- Prepares a summary of cash, check, and credit card activities, reflecting the hotel&039;s financial performance for the day. Posts room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier.
- Responsible for checking in guests and checking out procedures. Run End of day process/night audit process on the property management software.
- Checks front office accounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel&039;s financial records. Tracks room revenue, occupancy percentages, and other front office operating statistics.
- Manage guest’s account and information in the system.
- Processes guest charge vouchers and credit card vouchers. Verifies all account postings and balances made during the day by front desk cashier and agents. Monitors the current status of coupon, discount, and other promotional programs.

Qualifications:
- Good health, pleasant personality and neat appearance
- Able to cope with pressure
- Computer literate
- Excellent English language skills
- At least a year of experience in similar position preferably in hospitality business

What we offer:
- English training courses provided.
- Bao viet 24/24 accidence cover
- Dynamic and professional working environment, chance to study and career development
- Competitive salary and benefit
- Social insurance, Health insurance and Unemployment as per State stipulation

Cập nhật gần nhất lúc: 2022-05-25 04:32:04