Online Manager

§ Recruit, select, onboard, and train new staffs.
§ Motivating staff and leading the team to achieve sales targets.
§ Set targets, performance plans, and rigorous, objective standards for online staffs.
§ Develop a scalable sales process and ensure staff adhere to it correctly.
§ Plan and implement training programs.
§ Maintain a deep understanding of customer needs and monitor their preferences, suggest Range Department to develop products base on customer needs.
§ Resolve escalated customer issues and customer complaints regarding sales and service.
§ Determine and assign sales quotas, targets, and/or goals. Project and forecast annual, quarterly and monthly revenue.
§ Develop sales strategies to acquire new customers or clients.
§ Track sales team metrics and share them with BOD.
§ Analyze sales data on sales results and develop plans to address performance gaps.
§ Collaborate with marketing executives to develop lead generation plans.
§ Ensure website functionality and perform software updates
§ Monitor, assess, and report on website performance
§ Ensure domain registration and hosting are current
§ Produce weekly, monthly and quarterly Online Rreport.
§ Product Online Staffs Performance report quarterly, annually
§ Complete projects which related to Online Business
§ Perform other tasks assigned by the Online Manager.

- University Degree related to Economics, Information Technology
- At least 3 years working in related field.

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Cập nhật gần nhất lúc: 2021-05-12 23:40:02