Operation - Ocean Freight Leader

Operations
- Ensure customer satisfaction and feedback to customers in professional manner.
- Work collaboratively with other departments, to ensure that Ocean freight strategies align with overall business goals
- Maintain and develop relationships with shipping lines, airlines, coloaders.
- Expand company&039;s networks through out alliance, conference, and marketing activities
- Find, negotiate and select appropriate sub- contractors, service providers, shipping lines, oversea agents... to get best competitive rates and good services to match with customers&039; requirements; then appoint, follow up and control service providers during shipments handling process- Support and coordinate with Sales/Cus/Doc Department to resolve related issues.
- Conduct market research: Conducting market research to stay informed of the competition, industry trends, and customer needs, which will help make informed pricin decisions.
- Develop and implement short- term and long- term strategies and plans for Ocean Freight team to improve service quality.
- Monitor the Ocean import/export cargoes to ensure smoothly operations and compliance with regulation, providing guidance and support to achieve work efficiency and productivityns
Internal management
- Support, participate in the recruitment process for Ocean team
- Develope goals and KPIs
- Build and develop Pricing and Customer Service process. Implement periodical evaluation the processes and continuously improve innovation.
- Develop training programs, direct training to ensure the quality of team members, evaluate employee performance periodically.
- Supervise the activities of team members, speed up the progress, quality and capacity of team members.

Education:
- Graduated from college and up majoring in Foreign trade, economics, finance- customs, transportation or other related majors.
- Good knowledge and experience of forwarding (sea freight, air freight), import- export, transportation, customs.
- Good knowledge of transportation laws and regulations.
- Good knowledge of logistics or companies specializing in forwarder.
Working Experience:
- Minimum 2- 3 years of relevant working experience as Ocean Freight Leader in the freight forwarding or import- export industry.
- Fluent in English (Chinese is a plus).
- Much experience of sea/inland and cross border trucking (if any).
- Good MS Office.
Professional Skills:
- Strong problem- solving skills.
- Good analyse and synthesis skills.
- Good pricing skills with profit- oriented minded.
- Ability to work independently and under high pressure.
- Good negotiation and persuasion skills.
- Good communication and interpersonal skills.
- Innovative & creativity mindset to achieve better efficiency.
Attitude:
- Honest & Enthusiasm.
- Sharp minded, fast learning
- Strong sense of responsibility and teamwork.
- Pro- activity & teamwork spirit.
- Eager to learn and improve for the better.

- Receive training programs on job & professional skills.- Have opportunities for career advancement.

- Bonuses on holidays, 13th month bonuses on New Year & Year- end incentives on Lunar New Year.
- Insurance regime according to Labor Law.
- Working time: From Monday to Friday.

- Health insurance package exclusively for the Company&039;s employees.
- Working in young, dynamic, friendly environment.
- Annual summer trip/teambuilding activities.

- Attractive income regime.

Cập nhật gần nhất lúc: 2024-10-23 05:40:02