Operations Coordinator For Ielts/academic/cambridge International English In-School Programs

Customer Service
Providing schools with updates on how each class is doing overall
Collecting formal and informal feedback from schools
Sending/sharing reports with the relevant schools
Being available to contact during school operating hours
Student management
Monitoring students’ progress on the program
Checking in with students regularly to assess their progress and feeling toward the program
Collecting formal and informal student feedback
Identifying students who need tutoring (with the teacher)
Coordinating with teachers
Observing students’ behavior and performance in lessons
Being available to contact prior/during/following class times
Checking in with Atlantic’s teachers regularly to get feedback on how things are going with each class and to follow up on any issues raised
Resolving school issues
Identifying potential problems and working with relevant schools to resolve them
Following up on issues raised by schools
Administrative tasks
Ensuring student records are kept up to date
Preparing and maintaining operations documents and reports

Essential
● Good communication skills, both in English and Vietnamese
● Computer literacy – MS Office/Google applications
● Holder of Bachelor’s degree
● Proactive, interpersonal and detail-oriented
● Vietnamese national
Preferred
● Experience working in the education field
● Experience of operations or customer service
● English language proficiency of B2 (IELTS 6.5) or higher

Good remmuneration

Annual program bonus

International working environment

Cập nhật gần nhất lúc: 2022-06-27 05:42:04