Operations Manager

SCHENKER VIETNAM CO. LTD
Mức lương
cạnh tranh
Địa điểm làm việc
Vĩnh Phúc
Kinh nghiệm yêu cầu
8 - 0 Năm
Chi tiết tin tuyển dụng

Mô tả công việc

General Description

The role is the Central point of contact for all operational topics related to Warehousing, customs operations, local transportation & billing at the Bonded facility. This role will co-ordinate all operations related commercial issues.
The role is to be the key contact point between the Operations labor provider and DB Schenker. The role will be onsite to monitor the performance of the labor provider to ensure all customer service levels are met in the most optimum efficient method.

Specific Accountabilities

Define and align end to end customs handling process as well as the lead-times.
To provide advises related to country specific business, customs requirements, and operations.
Conduct operations in accordance with OSHA an MSDS standards.
Discuss and align operational KPI with the customers. Monitor, evaluate KPI of Operation teams and keep direct manager well-informed about any failure
Maintain a clean, neat and orderly work area and also assist in maintaining the security of the warehouse.
Resolve customer service issues on-time with proper root cause analysis and corrective action plan.
Prepare and update all PVMI mandatory Documents, such as Custom Playbook and Shipping Guideline
Provide and analyze operations data correctly to provide useful information for management for critical decision.
Ensure that the work schedules are correctly implemented and that jobs are assigned effectively and completed properly.
Communicate and settle with customer on warehouse issues and initiatives
Complete all necessary records and reports in a timely professional manner
Provide Customers with proactive exception management in case of service quality deviations including follow-up and problem resolution
Instruct and supervise staffs to verify the required inbound/outbound paperwork to ensure that all products are properly counted/picked/packed/handed over.
Follows and update status of cargo from Port to Bonded Warehouse and delivering cargo to factory.
Ensure flawless operation activity related to Supplier customer service activities
To monitor, analysis and share the status of supplier’s shipment, warehouse activities to related stakeholders.
Other tasks as assigned by the line manager.
Supervise and coordinate with Outsourced labor provider to manage the daily operation in assigned working areas
Be capable of using and interpreting data of both DBS WMS and customer’s system
Ensure the optimal utilization of space through warehouse consolidation & drive the culture of continuous improvement.
Co-ordinate with related teams to issue, update & monitor SOP’s between Schenker and Customer
Be able to train other colleagues on the SOP and communication methods
Prepare labor forecasting and planning in alignment with customer and labor provider
Assure the integrity of the inventory and assist in conducting physical inventories.
Ensure the efficient and safe operation of all materials handling equipment.
Handle all Customer facing communication and shipment related internal communication between/with DB Schenker stakeholders
Conduct operations in a manner that promotes safety & compliance.

Yêu cầu công việc

Skills Required

Competent PC and software knowledge Especially of Microsoft.
Leadership – Plan, organize, lead control
Knowledge of contract terms and conditions
Strong attention to detail and follow-through skills
Communication – Able to communicate at both operational level and management level
Interpersonal and Good communication in Vietnamese and English
Possess excellent verbal and written communication skills to work in a demanding and customer dynamic working environment
Decision – Logical thinking. Understands operations SOP and can utilize this SOP to drive flawless operations execution.
Customer focused – Willing to go the extra mile

Experience and Qualifications

Knowledge in Production control, Shipping, Custom and Warehouse operations management.
Experience and comfortable working with various key process owners
University Degree
Good written & spoken English skills
Minimum 08 years of relevant working experience and 03 year of Supervisor/Leadership experience

Có xe đưa đón hàng ngày từ Hà Nội

Quyền lợi

Chế độ bảo hiểm, Du Lịch, Xe đưa đón, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2022-03-30 04:42:02

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Mọi người thường tìm kiếm thêm từ khoá

Quy mô: 50 - 100
Trụ sở: 60 Trường Sơn, Tan Binh, Ho Chi Minh

Thông tin chung

Ngành nghề
Vận chuyển / Giao nhận / Kho vận , Quản lý điều hành , CNTT - Phần mềm
Cấp bậc
Quản Lý
Kinh nghiệm yêu cầu
8 - 0 Năm
Trình độ yêu cầu
: Đại học
Số lượng cần tuyển
Đang Cập Nhật
Hình thức làm việc
Nhân viên chính thức
Giới tính
Đang cập nhật
Hạn nộp hồ sơ
09/04/2022
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