Operator/Nhân Viên Tổng Đài

Understand the telephone operator board.
Assists in reporting telephone equipment or service complaints and problems.
Update directory information on the front office software....
Provides paging services for hotel guests and employees.
Open and close telephone functionality on the hotel front office software.
Directs call to guest rooms, staff, or departments through the switchboard
Following telephone etiquette
Receives guest messages and deliver the same to the guest.
Places outgoing calls.
Knows what action to take when an emergency call is required.
Must be polite and courteous while answering the phone.
Logs all wake-up call requests and performs wake-up call services.
Provides information about hotel services to guests.
Multitasking abilities will always come in handy, because an operator may be asked to do other jobs as well.
Answers incoming calls.

Có kinh nghiệm làm việc liên quan

Competitive salary offerred / Mức lương cạnh tranh
- Professional working environment / Môi trường làm việc chuyên nghiệp
- Free shuttle from Da Nang city / Xe đưa đón từ trung tâm TP Đà Nẵng
- Opportunity to access variety of training programs conducted by the Hotel & Group / Cơ hội tiếp cận đa dạng các chương trình đào tạo do Khách sạn & Tập đoàn tiến hành
Insurrance Suncare
Allowance
Off 1.5 days/ week

Cập nhật gần nhất lúc: 2022-11-28 22:52:04