** Confirm Enquiry
* Enquiry have excess:
- Receive Enquiry from CS, calculate excess and status – check COM1 – COM2 – Subcon – Sample workshop – Carcass
- Material – Container schedule then input confirm ship date on ERP system.
* Enquiry have excess but difference suffix (same/different carcass):
- Receive Enquiry from CS, calculate excess and status – check COM1 – COM2 – Subcon – Sample workshop – Carcass - Material – Container schedule of related item then confirm with Technical
- PPD/Production/Sample whether we can revise or not and how about process? then input confirm ship date on ERP system.
* Enquiry have not excess:
- Check item kind (QS, Special, Discontinue, Standard…).
- Check difficult material.
- Check BOM leadtime in case customer request to ship urgently.
- Check deadline with COM2, PPD or base on Production routing to confirm ship date on ERP system.
** Confirm Sale order
- Cancellation order:
Confirm on ERP
* Swap Work order – Revise Work order – Issue WO special/spare part:
- Swap Work order:
+ When confirm SO on ERP, check every item – PO and allocate by excess on ERP.
* Revise Work order:
- Check WO and status of related item with PO of customer then issue revise WO.
* Issue WO special/spare part:
- Issue WO special for CD item, any case revise difference carcass also issue WO special for production/Sample workshop. Some cases issue WO special as BOD’s advise.
- Base on information of “Confirm Enquiry”, issue WO spare part.
- Issue WO special/spare part when have any problem in production (supplyment/ poor quality production, …)
* Make Total Outstanding reports to get excess from BOD:
- Summary Total Outstanding of Pending Item and make TOPOs report to get excess. - After receive approval excess from BOD, collect and take note carefully.
- Work with Customer service and Technical & Production/Sample workshop to reply BOD feedback in returned report. Re-print TOPOs if needed.
* Request BOM: Request BOM from EN stage to TECH. Base on status of order/ EN to set priority level for confirming BOM.
* Release WO :
- Bases on TOPO result, request CS to create excess if needed. Combine Sale order and Internal PO (excess) to come up with the list WO Draft Cust/items/ qty need to release. State clear of default COM1 – COM2 – Subcon/ BOM status & send to WO controller to release WO. Refer to superiors for getting instruction/ advise if having any changes causes by capacity, quality,..
- For shortenleadtime order: Provide to WO controller information of BOMETD/ Materials/ production, SW ETD that checked in EN time. - Out of shortenleadtime order: Set for WO controller within 3 days to release WO, Any orders don’t match request, work with PPD/Production department/Senior Master Planning. If still not achieve, inform CS to work with customer and change ship date on ERP.