Pe11 Kỹ Sư Software

Professional Service engineer who provides technical support for our software (ATM operation software, Self Service software solution, etc.) to customers such as banks where we sell ATMs
- Technical issue research analysis, technical meeting documentation and communication
- Get the certification for mutual integration between customer-owned systems (infrastructure) and our products
- Support for delivery and operation of our software, provide resolution of issues (collaboration with the Head Quarter SW organization in Korea)
- Manage customer requirements, offer customer suggestions for our software, provide training and technical information
- Creating, testing, and distributing customer custom packages
- Customer support during the UAT (User Acceptance Test) / Pilot stage and resolution of issues that occur, report to the development team
- Mainly performing technical support work at customer sites (ATM Lab)

Experience in IT operation and help desk response (optional)
Technology (operation) and experience for software, hardware, and networks
Software development or QA experience (optional)
Experience in computer-related IT system technical support, education, pre-sales, etc.
* ATM technical support experience (Professional Service) preferred

- Salary and position is reviewed 1 time a year
- Having chances to get attractive company bonus every month/year
- Bonus by individual ability and company’s performance.
- Dynamic and sociable working environment.
- Social insurance, health insurance, unemployment insurance and other benefits
- Company trip once a year + Joining party

Cập nhật gần nhất lúc: 2022-04-21 22:52:04