Product Specialist - Medical Equipment

•Liaise with Product Principals to gain full understanding of product range and attend Principal’s meetings where necessary and appropriate;
•Research and analyze market conditions;
•Articulate market requirements and opportunities;
•Identify opportunities for new and existing products, innovations and product enhancements;
•Analyze and collate sales and marketing data;
•Proactively identify environmental changes and adjust strategies accordingly;
•Assist in launching products with product managers and cluster heads effectively to the relevant target segment and control for success;
•To attend training when so required;
•To organize, manage and follow through on any seminars and exhibitions assigned to by the company;
•Facilitate inventory turnover and product availability by reviewing and adjusting inventory levels and production schedules;
•Roll out promotional activities with cluster heads; conduct product presentations, assist and support in-services and develop training programs for selected agency products as well as product evaluation trials and survey feedback for new product developments;
•Manage and monitor samples and demo units’ order and utilization;
•Continuously review industry trends and client feedback to anticipate future market needs;
•Manage, escalate and resolve products and field issues with principals;
•Update and support FSS team for product changes throughout product life cycle;
•Provide sales team with the necessary technical expertise to support them in business, printed and electronic promotional materials, product training, and relevant clinical papers;
•Be responsible for sales performance of the assigned care areas;
•Maintain regular contact with the Principal supplier to secure relations, develop trust and understanding, to share experience, negotiate support and resource allocation;
•Regularly give and receive updates from the Principal supplier of the sales campaign progress and developments;
•Continuously review industry trends, analyze competition and client feedback to anticipate future market needs;
•Manage, escalate and resolve products and field issues with principals and internal departments (FSS, BES,…);
•Update and support FSS team for product changes throughout product life cycle;
•Monitor product inventory;
•Support the sales team with the necessary clinical and technical expertise to enable them to promote the product line;
•Act as point of first reference for all product related enquiries and work collaboratively with colleagues in regarding to regulatory affairs.
•Any other duties and responsibilities as and when assigned by Line Manager.

•At least College’s degree or above (in Business Administration, Marketing or equivalent);
•Minimum 3 - 5 years of relevant experience or in the same position (prefer in medical product);
•Good experience and knowledge in medical equipment and consumables in Healthcare Industry;
•Good English or other language in both spoken and written;
•Proficiency in MS Word, MS Excel and MS Outlook;
•Displaying strong detailed knowledge of the product/service that you are involved in;