Program Assistant - Academic English/Ielts/Cambridge In-School Program

Customer Service
Collecting formal and informal feedback from schools
Sending/sharing reports with the relevant schools
Providing schools with updates on how each class is doing overall
Being available to contact during school operating hours

Student management
Identifying students who need tutoring (with the teacher)
Collecting formal and informal student feedback
Monitoring students’ progress on the program
Checking in with students regularly to assess their progress and feeling toward the program

Coordinating with teachers
Checking in with Atlantic’s teachers regularly to get feedback on how things are going with each class and to follow up on any issues raised
Being available to contact prior/during/following class times
Observing students’ behavior and performance in lessons

Resolving school issues
Following up on issues raised by schools
Identifying potential problems and working with relevant schools to resolve them

Essential
● Holder of Bachelor’s degree
● Vietnamese national
● Computer literacy – MS Office/Google applications
● Proactive, interpersonal and detail-oriented
● Good communication skills, both in English and Vietnamese
Preferred
● English language proficiency of B2 (IELTS 6.5) or higher
● Experience of operations or customer service
● Experience working in the education field

- International working environment
- Regular training opportunities
- Good remuneration, monthly petrol and phone allowances. Annualy program&039;s bonus
- Benefits for Tet, Public Holidays and other special days
- High opportunity to be promoted to higher position
- English scholarship to employee and family members

Cập nhật gần nhất lúc: 2022-07-16 00:22:04