Program ManagerTop management

High Level Mission Statement
To successfully manage, for the customer and Kimball, programs for the life of the relationship through a coordinated team effort.
High Level Statement of the Role
A program manager will lead internal and external activities that supports successful customer programs. Program managers work with the cross functional teams to meet the customer expectations and work to continuously improve Kimball performance in the programs assigned.
High Level Roles & Responsibilities
•Responsible for communication with the customer and Kimball employees
•Responsible for decisions on program processes, process changes, customer engineering changes, and technologies to be used
•Responsible for selecting, development and tasking of team members for continuous program(s) improvement
•Compile and communicate staffing requirements needed to complete specific projects within the customer’s program
•Responsible for communicating capacity issues and recommending solutions pertaining to the customer’s program
•Responsible to manage program(s) to quoted budget, supply agreement and communicate variances
•Review and provide feedback to the quoting process on quotes and requotes
•Responsible for the successful launch of projects within program(s)
•Facilitate Kimball interdepartmental communications around delivery, quality, etc…
•Knowledge of program material status and issues
•Owns, collects, analyzes and drives metrics established by the BDM, GM and the customer

Educational Requirements
•BS degree preferred or equivalent work experience
Interpersonal Skills
•Team Oriented
•Tactful
•Assertive
•Honest and ethical
•Patient
•Flexible
•Positive Attitude
•Able to control emotions
•Ability to keep humor in the workplace
•Ability to build and sustain relationships
•Ability to get things done through people
Technical Skills
•Understands Kimball’s manufacturing process capacities and opportunities
•Understands the customer, their products and their program specifications
•Understands mechanical prints
•Has a conceptual understanding of modern manufacturing process and techniques
•Understands quality system requirements
•Highly skilled in project management and able to utilize project management software
Communication Skills
•Good listener
•Good written and verbal communications
•Good presentation skills
•Negotiation skills
•Can communicate technical and non-technical issues
Leadership Skills
•Needs to be self-managed and motivated
•Able to lead by example
•Able to coach and motivate team
•Has good facilitation skills
•Good relationship builder
•Able to facilitate win/win solutions
•Project Management skills
Business Skills
•Good time management
•Can handle multiple tasks
•Can break a project down into multiple tasks and manage timing of tasks
•Understanding of financial issues
•Understands quoting
•Good financial management skills
•Understands resources and knows how to leverage them