Quality Management System Specialist

People Management
· Training of QA and operational teams in line with departmental and individual plans (competencies and skills)
Process Management
· Own Customer & Consumer complaint management process
· Advise and support the site operational team on all QA issues within their areas of responsibility (incl. Quality investigations, risk assessments)
· Provide detailed QA input into QA department Long Term Development Plan (LDP)process
· Monitor, track and ensure legal compliance to the Country legislation
· Ensure investigation and root-cause analysis are conducted and completed for all operational quality failures.
· Ensure finish products meet all Carlsberg standards and specifications.
· Primary contact for all external audits and assessments conducted at site(s) including ISO, food safety and other country required compliance assessments.
· Stop work in any particular area due to quality issues – risk for food safety (Stop work authority)
Performance Management
· Driving improvements in productivity and efficiency of all quality assurance and control activities.
· Responsible for managing Quality KPI s at their respective site in line with Country, Region and Group targets
· Ensure Quality KPIs are implicitly understood and managed efficiently at an appropriate level (i.e.: RFT, Market Survey etc.)
· Delivering effective performance from all site quality and food safety systems and procedures.
· Responsible for consistent collection and reporting of key quality metrics including all RFT (Right First Time) measures.
· Initiates local Quality performance reviews , identify trends , initiates and participates in problem solving activities
· Managing Quality department financial budget (OPEX)
· Accountable for monitoring and investigating (as needed) quality related consumer/customer complaints.
· Supporting and advising operational teams in Quality improvement projects ( related to OPEX and CAPEX)
Functional Specific Management
· Conduct field observations, inspections, coaching and guidance, 30% of time minimum in the field
· Supporting Carlsberg excellence development in the area of responsibility
· Supports local operational teams liaise with service providers and contractors to ensure their compliance with local systems
· Advises and is a member of the local Crisis Management Team or/and Emergency Response Team in case of critical or serious Quality incident

Education and Experience:
·Engineering, Life Science, Other Technical Programs or Equivalent
·Minimum 3-5 years quality or production experience, preferably in FMCG or Food industry, with some time at management level.
Language skills:
Fluent in English (preferable)
Fluent in local language (spoken and written)
·Actively promotes &039;&039;one - team&039;&039; spirit and collaboration across functions
·Seizes opportunities, embraces and drives change
·Proactively aligns self and team towards the agreed priorities
·Plans affectively, sets priorities and puts ideas into practice
·Detects and encourages talent and coaches towards for company targets
·Sets clear and stretch objectives and rigorously tracks their delivery
·Personally ensures the team has capability to deliver
·Takes into account details and big picture when solving problems
Seeks, shares and utilizes best practices

- Chăm sóc sức khỏe
- Du Lịch
- Phụ cấp
- Đào tạo
- Xe đưa đón
- Nghỉ phép năm
- Laptop
- Chế độ thưởng
- Tăng lương
- Chế độ bảo hiểm
- Công tác phí
- Đồng phục

Cập nhật gần nhất lúc: 2022-10-29 18:52:04