- In this role, I will assume full responsibility for the efficient operation of the Housekeeping department to provide exceptional products and services within brand operating standards. I will ensure that all set policies, procedures, best practices are in place and rigorously enforced.
- As Housekeeping Manager, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests and develop hosts to be the very best they can be.
- Sustainability is at the core of everything we do at Six Senses. As Housekeeping Manager, I will ensure all directives on environmental protection and preservation, re-usage and minimum wastage, purchasing and packaging such as the abolition of single-use plastic by 2022, social responsibility and all other practices documented in the Sustainability Guidelines are followed in the department to maintain a harmonious and sensitive approach to our environment and cultural surroundings.
- I will support the Resort Manager and focus on the rejuvenation of the room/public area and laundry experience. Room amenities, services and products will be constantly assessed to remain relevant and in keeping with Six Senses wellness and sustainability practices.
- I will fully embrace, implement and safeguard the Wellness overall philosophy, concepts and programs that are the pillars of wellness such as Eat With Six Senses and Grow With Six Senses program. I will safeguard the programs such as Sleep With Six Senses and make sure that this program and all other brand initiatives are fully embraced within the Rooms department. All aspects of these wellness initiatives will be adopted and implemented throughout the operation.
I will work in partnership with Front Office/Guest Services, Reservations and F&B to ensure guest’s needs are determined /met and oversee the overall smooth operation of Housekeeping department. I will have a thorough knowledge of all facilities and services offered by the resort including type of rooms available as well as their location and layout. I will administer all housekeeping and laundry facilities and ensure secure environment for all our guests.
I will continually focus on the rejuvenation of the room/public area and laundry experience. Room amenities, services and products will be constantly assessed to remain relevant and in keeping with Six Senses wellness and sustainability practices.
Interaction and communications between departments under my control and other departments within the resort are clear and effectively maintained to support the smooth running of the resort. I will perform any additional duties given to me by the Resort Manager and/or General Manager.