Regional Account Manager

Office location: Hai Phong City
The position’s main tasks and areas of responsibility
• Work closely with internal managers to insure a coordinated process from order to delivery
• Develop value proposition for existing business to increase sales and profitability as part of the Global Account team
• Analyze customer requirements and develop solutions matched to customer needs to expand services and products in region
• Build outstanding relationships and perform leading role in communication and coordination with key regional Brand and OEM contacts, cultivate relationships and document as part of the Global relationship and influence mapping process
• Work with the Global Account Manager/Global Account team to develop and prepare strategic account plans
• Help finalize business terms with customer and internal contact points as part of Global Account team
• Assist finance department for collections in exception cases. Work to ensure prompt payment or collections when needed
• Facilitate and develop improvement projects within the region to ensure optimal customer delivery as part of the Global account team and assist in implementing projects effectively to ensure customer satisfaction
• Ensure compliance to all management reporting requirements and monitor work according to company policies
• Customer and internal travel as required including field tours and audits
• Understand the supply / demand balance, market pricing, competitive activity, cost to serve and expand all sales channels
• Maintain and update knowledge on relevant new technology and participate in various professional meetings
• Schedule and report on key performance indicators in combination with regional and Global quarterly business reviews with key customer contacts
• Assist the packaging development team to interface with customers where appropriate. Double-check with customer on graphics, structure, dimension, and function

COMPETENCE
Education/level of education
• Bachelor’s degree with 10 years equivalent work experience
Experience (professional experience/industry experience)
• Minimum 2 years of solution-based sales/account management experience
• Minimum of 2 years of professional experience in one or more of the following areas:
Printing processes and/or converting plant operations
Packaging line operations and cost drivers
Global supply chains including inventory management, fulfillment, and distribution
• Good understanding of markets and customers of packaging solutions and intermediate understanding in packaging products and sourcing/trading processes
Skills (languages, computer, etc.)
• Good command of both spoken and written English & Mandarin
• Strong negotiation and interpersonal skills
PERSONAL QUALITIES
Important personal qualities
• Ability to manage multiple competing deadlines
• Proven negotiation and assertive communication skills
• Proven ability to sell packaging solutions
• Natural affinity for and curiosity about retail and transport packaging design
• Proven resilience (i.e. ability to be told “no” multiple times and to recover quickly)
• Intermediate math skills (algebra/medium level statistics)
• Proven ethical business practices
• Demonstrated ability to work effectively in a multi-cultural environment
• Professional experience with CRM
• Ability to remain calm and professional during times of stress
• Innate desire to sell value-added service
OTHER
Other requirements on the applicant
• Prior professional experience in a Global company
• Knowledge of packaging solution sales, account management, project management, and supply chain management

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Cập nhật gần nhất lúc: 2022-09-10 09:32:04